Last updated: March 2026
FixMyDenial ("the Service") is a document preparation service that helps consumers draft appeal letters in response to health insurance claim denials. The Service uses professional analysis tools to identify denial reasons and generate appeal letter drafts, which are then reviewed by our team before delivery.
The Service does not provide legal advice, medical advice, or any form of professional counsel. The analysis, recommendations, and appeal letters generated by the Service are informational tools designed to assist you in understanding and responding to insurance claim denials. They do not constitute legal opinions, legal representation, or a guarantee of any specific outcome.
You should consult a qualified attorney, patient advocate, or healthcare professional for advice specific to your situation. No attorney-client relationship is created by using this Service.
While we strive to provide accurate analysis and effective appeal letters, we cannot guarantee that any appeal will be successful. Success rates cited on our website are based on general industry statistics and do not guarantee your individual outcome. Results vary depending on the specific circumstances of each claim, insurer policies, and applicable regulations.
By using the Service, you agree that:
The initial denial analysis is provided free of charge. The standard fee for appeal letter generation and submission is $49 per case. During promotional periods, this fee may be waived entirely. Payment, when applicable, is processed securely through Stripe. All fees are non-refundable once the appeal letter has been generated, unless otherwise required by applicable law.
We collect personal information necessary to prepare your appeal letter, including your name, email address, insurance policy details, and the content of your denial letter. This information is stored securely and is only used for the purpose of providing the Service. We do not sell your personal information to third parties.
Your denial letter and personal information may be processed by our analysis systems to generate the analysis and appeal letter. By using the Service, you consent to this processing.
By providing a digital signature through the Service, you confirm that you have reviewed the appeal letter in its entirety, made any desired modifications, and authorize FixMyDenial to submit the letter on your behalf to your insurance company via email, fax, and/or postal mail.
To the fullest extent permitted by law, FixMyDenial shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service. Our total liability for any claim arising from the Service shall not exceed the amount you paid for the specific case in question.
We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting to this page. Your continued use of the Service after changes are posted constitutes acceptance of the revised terms.
If you have questions about these Terms, please contact us at appcontactadmin@proton.me.